A milk delivery business uses BNM to manage 7 subscribers, process daily orders, and auto-debit wallets — all through WhatsApp. No developer. No separate app. Just one platform that turns messages into money.
Every unanswered WhatsApp message is a lost sale.
Customer messages "I want milk from Monday" at 11 PM — you see it at 8 AM. They've already gone to your competitor.
You track 50+ daily orders on paper. Yesterday, 3 customers got the wrong delivery. You lost 2 of them permanently.
A developer quoted you 8 lakhs for a basic WhatsApp bot. It'll take 4 months. And you'll still need to pay for maintenance.
Excel for orders, Tally for payments, WhatsApp for chat, a notebook for subscriptions. Nothing talks to anything.
What if one platform handled ALL of this — and replied to customers in seconds, 24/7?
BNM gives you a complete business operating system — no developers, no stitching together 10 apps. You get two products that work as one:
This is where you build, manage, and monitor everything. Design automated workflows visually, track every order, manage customer wallets, handle support tickets, configure AI — all from one beautiful dashboard.
The mobile version of Business Studio. Manage orders, reply to chats, check analytics, handle support tickets, and use the AI assistant — all from your phone. Never miss a beat even when you're away from your desk.
Your customers don't need to learn anything new. They message you on WhatsApp or Telegram like they already do — but now AI handles everything instantly. They can also use the BNM App for browsing, ordering, and tracking.
Most "AI tools" just send canned replies. BNM's AI understands what the customer wants, picks the right workflow, creates the order, debits the wallet, and confirms — all before you even see the message.
"Start 500ml milk from Monday, daily delivery"
Extracts intent, product, quantity, date
Matches to your "New Subscription" workflow
Subscription created, wallet auto-debits daily, delivery scheduled. Customer gets confirmation in 3 seconds.
"I want milk" goes to subscriptions. "My order is wrong" goes to support. "Cancel tomorrow's delivery" pauses the subscription. AI figures it out every time — even when the customer types in broken English or voice notes.
Customer asks "what's my wallet balance?" — AI checks it instantly. "Show my last 3 orders" — done. No workflow needed. AI uses 17 tools to answer questions about orders, wallets, subscriptions, and support tickets in real-time.
Gemini, Claude, GPT-4o, DeepSeek, Grok, or OpenRouter — use whichever works best for your business. Switch anytime. Your workflows and customer experience stay exactly the same.
Tell it "I need an appointment booking flow" in plain English — AI generates interactive WhatsApp Flows with date pickers, service selection, and time slots. No coding. No design. Just describe and deploy.
This is what happens when a customer messages your WhatsApp number — automatically, without you lifting a finger.
"Hello" or "Start daily milk delivery" or "What's my wallet balance?" — any message, any time, any language.
AI understands intent, extracts details (product, quantity, date), and decides which workflow to trigger
Workflow found? It runs — collecting address, creating subscription, debiting wallet. No match? AI handles it with 17 built-in tools.
Instant reply on WhatsApp/Telegram with order details, payment status, and delivery info
Scheduled reminders, payment alerts, status updates — all sent automatically via your channels
Open BNM Studio — see today's orders, revenue, active subscribers, open tickets, wallet balances. Everything happened while you were sleeping.
Describe what you do. Our AI will show you exactly which BNM features solve your problems — in 30 seconds.
The same workflow canvas that powers real businesses. Drag blocks, connect them, deploy. Your entire business logic — from receiving a WhatsApp message to completing a delivery — runs automatically.
Build interactive experiences your customers see
Automate business operations behind the scenes
Branch, loop, and connect workflows together — plus native WhatsApp message types
Build it once in 30 minutes. It runs 24/7, 365 days — while you sleep.
BNM isn't bloated software with features you'll never touch. Install only the extensions your business needs. Run a delivery business? Add Subscriptions + Wallet. Run a salon? Add Appointments. Simple.
Every WhatsApp and Telegram conversation in one inbox. Tag customers, see their order history, switch between manual and AI mode. Never miss a message again.
Customers load money once, daily orders auto-deduct. No chasing payments. No "I'll pay tomorrow." Track every rupee — credited, debited, balance — in real-time.
Create plans, enroll subscribers, auto-generate daily delivery lists with procurement summaries. See estimated monthly revenue. One-click "Generate Deliveries" creates orders for the day.
Already have a store on Medusa or Saleor? Connect it. Products, inventory, and orders sync automatically. Customers browse and order right from WhatsApp. Webhooks keep everything in real-time.
Customer sends "my delivery didn't arrive" — a ticket is created automatically. Track open tickets, SLA breaches, average response time. Assign agents. Close the loop with real-time WhatsApp updates.
Integrated payment processing with webhook callbacks, transaction tracking, and automatic order confirmation.
Scheduled jobs, cron triggers, webhook endpoints, and event-driven actions. Monitor execution history in real-time.
Riders pick from multiple vehicle types right inside chat — sedan, SUV, auto, bike. Real-time fare calculation with surge pricing, distance-based tariffs, and one-tap booking. The workflow pauses on the vehicle selection screen and resumes once they confirm.
Run your own fleet — manage drivers, vehicles, trips and fleet invoices in one place. Plan routes, track trips in real-time, generate driver invoices, and integrate with third-party delivery providers.
Built for clinics, hospitals and healthcare providers. Patient visits, prescriptions, lab orders, attachments, history and clinical credentials — fully integrated with appointments and WhatsApp reminders.
Stock tracking with supplier CRUD, purchase ledger reads, multi-currency support, and low-stock alerts. Inventory updates flow automatically as orders move through fulfillment.
Get professional email addresses like [email protected] — free with BNM. Custom domain, mailboxes, aliases, DNS health monitoring, and full inbox right inside the platform. No separate email provider needed.
Describe your business in plain English — AI generates a complete, professional website instantly. One-click deploy to Vercel or Cloudflare. Custom domain, SEO-ready, mobile responsive. Your online presence in minutes, not months.
Customers book appointments through WhatsApp Flows. Calendar view, service catalog, provider management, auto-reminders. Deploy a booking flow with one click.
Draw delivery zones on a map, validate customer addresses against your service area, block out-of-area orders automatically. Perfect for local businesses.
Browse the marketplace. Click "Install." Start using it immediately. No setup, no configuration hell.
Don't spend lakhs on a developer. Just describe your business in plain English — and AI generates a complete, professional website in seconds.
Get [email protected] email addresses — completely free with BNM. Stop paying ₹1,500-6,000/year for something that should be free.
Every workflow has a Draft and Live version. Experiment freely — your real customers never see unfinished work. When you're ready, deploy with one click.
Every workflow, every UI page, every setting has a Draft and Live version. Build and test freely — your customers never see unfinished work.
Build, test, and iterate privately. Auto-saves so you never lose work.
Happy with Draft? Push to Live with a single click. Instant deployment.
Every deployment is tracked. Roll back to any previous version instantly.
Test with dummy data. Real customer data is never touched during testing.
Every Tool. One Dashboard. Zero Chaos.
Sidebar grouped by intent — Sell, Engage, Operate, Build. Dashboard with live stats. Chat inbox with mid-session smart routing. Subscription management with revenue tracking. Delivery fleet with driver and vehicle management. Company finance with invoices, salary, expenses and a P&L dashboard. All of this — already built, ready for you.
Drag blocks onto a canvas, connect them with wires. Start -> AI Message -> Select Address -> Buttons -> Create Subscription. 70+ blocks, each with sample output previews so you know exactly what data flows downstream. AI helps you build conversationally — describe what you need, refine with clarifying questions.
All WhatsApp and Telegram conversations in one place. Mid-session smart routing — cancel keywords, classifier strictness, per-session config — plus customer tags, order history, location sharing, resume/pause AI. Manage everything from one screen.
Design customer-facing pages with drag-and-drop. Mobile-first responsive preview.
Product catalog, supplier CRUD, inventory ledger with multi-currency support, order tracking with status badges, payment status (Wallet/COD/UPI), delivery management. Date range filters and server-side pagination for high-volume businesses.
Appointment Booking, Subscriptions, Wallet, Support Center, Messaging, Automations, Ecommerce, Cab Booking, Delivery Fleet, Clinical, Inventory — browse, install, activate. Modular by design.
Pick your AI provider, enable/disable specific data tools, set daily credit limits, customize AI personality — full control over how AI interacts with your customers.
Click any customer — see their wallet balance, active subscriptions, recent orders, open support tickets, customer tags, privacy-first per-business aliases, and full chat history. Everything in one view.
Cron jobs for daily delivery generation, webhook endpoints for payment callbacks, hook templates for event-driven actions. Full execution logs with success/failure tracking.
Invoices with bulk generation and WhatsApp delivery tracking, salary management, expense tracking with categories, and a P&L dashboard showing revenue, COGS, gross profit, operating expenses and salary — all in one place.
Drivers, vehicles, trips, orders and fleet invoices — manage your own delivery operation end-to-end. Plan routes, track trips in real-time, generate invoices, or integrate third-party fleet providers.
These aren't hypotheticals. These are real workflows running on BNM right now.
WhatsApp message -> AI creates subscription -> Wallet auto-debits daily -> Delivery list generated
A milk delivery business manages subscribers, processes daily orders, auto-debits wallets, and generates procurement summaries — all from WhatsApp messages. Revenue tracking, delivery status, customer tags — everything automated.
Telegram Menu -> Order -> Payment -> Kitchen Alert
Customers browse your menu on Telegram, place orders via chat. Kitchen gets instant notifications with order details.
Product Sync -> WhatsApp Catalog -> Order -> Fulfillment
Sync your Medusa or Saleor store. Products auto-appear in WhatsApp catalog. Customers order via chat, you fulfill from Studio.
Customer Query -> AI Routes -> Ticket -> Agent Assigned
Plumber, tutor, or consultant? Customers describe what they need on WhatsApp. AI creates support tickets, you assign and track.
Plan Selected -> Wallet Charged -> Auto-Renewal -> Reminders
Gym, SaaS, or magazine? Set up once — BNM handles billing, reminders, renewals, and customer communication.
Location -> Vehicle Type Picker -> Surge Fare -> Driver Assigned -> Trip Tracked -> Invoice
Customers share location on WhatsApp, see real-time fare quotes for sedan, SUV, auto, or bike with surge pricing applied. Drivers from your own fleet (or a third-party provider) get assigned automatically. Trips tracked end-to-end, fleet invoices generated, drivers paid.
WhatsApp Booking -> Visit Scheduled -> Prescription -> Lab Order -> Reminders
Patients book appointments through WhatsApp Flows. Doctors record visits, write prescriptions, raise lab orders, and attach reports — all in one EMR. Reminders for follow-ups, lab results, and prescription refills go out automatically on WhatsApp.
Every feature in BNM would cost lakhs to build from scratch. You get it all for less than your office chai budget.
| What You Need | Hire a Dev Team | BNM Platform |
|---|---|---|
| WhatsApp Business + AI Bot | ₹5-15 Lakhs + API fees | Built-in with 6 AI providers |
| Visual Workflow Builder | ₹10-30 Lakhs (custom dev) | 70+ blocks, drag-and-drop |
| Order + Subscription + Wallet | ₹8-25 Lakhs + maintenance | Ready to use, toggle ON |
| Support Ticket System | ₹2-5 Lakhs or Zendesk ₹15K/mo | Built-in with SLA + agents |
| Customer Mobile App | ₹10-40 Lakhs (iOS + Android) | BNM App included — Android & iOS |
| Business Website | ₹50K-5L + hosting + domain | AI builds it, one-click deploy |
| Business Email ([email protected]) | ₹1,500-6,000/yr (Google/Zoho) | Free — included with BNM |
| Delivery Fleet (drivers, vehicles, trips) | ₹6-15 Lakhs + ongoing dev | Built-in extension, install & go |
| Clinical / EMR (visits, prescriptions) | ₹5-20 Lakhs + per-doctor licenses | Free with Professional plan |
| Invoicing + Salary + Expenses + P&L | ₹15K-40K/yr (Tally/Zoho/QuickBooks) | Built into Studio — no separate tool |
| Time to Launch | 4-8 months minimum | Days — not months |
| Ongoing Maintenance | ₹50K-3L/month (developers) | We handle everything |
| Total First Year Cost | ₹40-80+ Lakhs | Starts at ₹999/month |
They already have WhatsApp. They already have Telegram. That's enough. Build your business where your customers already spend their day.
Build your workflow once. It works on ALL channels. Your customer picks where they want to interact.
Supabase + Edge Functions. Handle thousands of concurrent messages and workflows.
Customer data is encrypted, isolated per business, and never shared across accounts.
Edge-deployed globally. Your WhatsApp bot and workflows never go offline.
Not a chatbot. Real humans helping you set up and succeed with BNM.
Indian data stays in India. US data stays in the US. We don't move your data, period. Compliant with every major privacy regulation.
India-based servers
US-based servers
UK-based servers
EU-based servers
Japan-based servers
Your data is processed and stored exclusively in your country
Meeting all local data protection and privacy regulations
Contractual commitment that data never crosses borders
Third-party security audits and compliance certifications
BNM costs less than a single employee — but replaces the work of an entire team. No hidden fees. Cancel anytime.
Perfect for businesses just starting with WhatsApp automation. Get your first workflow live in under an hour.
For businesses processing daily orders and needing the full platform. This is what most businesses choose.
For businesses with high volume, custom requirements, and the need for dedicated support and SLAs.
Your customers are already on WhatsApp. They're already messaging businesses. The only question is: are they messaging you with an AI that responds instantly — or your competitor who replies manually?
Set up your first workflow in under 30 minutes. No developer needed.